How we helped build a recommendation platform for ease of sale and funnel forecast.
A multinational IT company’s sales teams and partners were flooded with an abundance of products to sell. Once a primary purchase was made, sales teams and partners were required to cross-sell products based on the primary purchased product. The lack of information and awareness put the sales teams in a loop of confusion. They needed an expert’s advice to recommend cross-selling products to their customers.
A pre-programmed ready-made online tool equipped to recommend right cross-selling products for the primary product.
Our solution was targeted at creating a pre-programmed online tool, ready to recommend the right cross-selling products for every primary product. At the tips of their fingers, sales makers were able to easily advise their customers on the most suitable products.
With a real-time sales tracker for every individual within the tool, salesmakers and partners sitting in any part of the world could recommend, cross-sell and increase their sales performance. This elevated the customers’ satisfaction with the efficiency of the company’s service.
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